Brief IntroductionThis case is a good example of mistrust, the reason why one group of people have come to distrust another group of people. Despite being originally from the island of Virgin Gorda and working for the West Indies Yacht Club Resort, many natives see expatriate workers come and go. Some workers are managers, but most of them are only temporary workers during the peak season, such as late December to early July. During periods of working together the employees became friends, and then the expatriate workers returned home after the busy season never to return, leaving the natives distrusting the expatriates. On top of two totally different cultures not trusting each other, this would cause problems and unrest at the already troubled West Indies Yacht Club Resort. Analysis Today's business world is a very delicate model and can collapse with the slightest ease. One of the most important aspects of a successful company is a good and strong management team, followed by a good and close-knit team of collaborators. The two groups serve as different operational structures but must coincide on a very rigorous level. For employees of a company being in conflict with each other can create a big problem which seems to be the main area of ​​the business. This area is the area of ​​direct interaction with the customer. Not pleasing the customer means dousing yourself in gasoline and proceeding to light a match. This problem brings us back to the introduction of trust and professionalism among workers. In the West Indies Yacht Club Resort, the company was highly encouraged by the local government to post available jobs for natives to come and work, but the resort was shy of that situation due to the strict labor laws once they were hired. Due to the turmoil between native and expatriate workers, senior officials were faced with several problems: (1) the turnover rate in managerial positions, customer complaints, and the cultural feud, which was at the heart of their little problem . From the resort's inception to today, the resort has gone from elite to mediocre due to increasing competition and declining customer satisfaction. The organization of the resort is quite systematic, even if it does not include extreme training programs. None of the managers received extensive training, except for that received in other workplaces.