Topic > Internal and external cost of quality - 1037
By establishing thresholds relating to the expected quality of the final result we can prevent the misinterpretation of requirements between various internal departments and external suppliers. Operations management will need to recognize that quality control is not about verifying the quality of products, but about focusing on monitoring manufacturing processes and derivatives. By engaging in monitoring activities early we will be able to discover problems early and corrective actions can be taken quickly
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