Topic > Value-Centered Leadership - 1647

Work in most police departments today follows the philosophy of Frederick Winslow Taylor, who proposed that systematizing efficiency should be the primary goal of organizational managers. Writing in 1911 Taylor declared: “In the past, man was first. In the future, the system will be the first.” Thus Taylor's system of "scientific management" was launched, transforming the worker into a mere cog in the system, a disposable human tool, a wage worker, a wage slave. Unfortunately, Taylor's "assembly line" system dehumanized the worker and work culture, pitting employees against "management" and the very organizations that employ them. Taylor was also unaware of another danger inherent in his system: It left ownership, control, and decision-making (not to mention the distribution of profits) in the hands of a small elite of managers, engineers, and owners. His system offered self-sufficient workers higher wages in exchange for their loyalty to what many considered a modern form of feudalism. Most police organizations today still operate under Taylor's top-down view of the workplace. However, the era of “no more taxes,” advanced information systems, and the paradigm shift from emphasis on traditional policing to community policing is forcing a grassroots approach. change in how we view the role of the police officer and the nature of the organization and communities we serve. Police organizations must recognize that, for their survival, they must find new and more flexible ways to reward and motivate their employees, while controlling costs and delivering ever higher levels of value to their customers (employees and citizens). They are realizing that the contradictory nature of the surrounding economic and cultural environment, a byproduct of Taylor's work philosophy, and the inherent instability of the wage system hinder these goals. They are also coming to understand that what is needed is a new way of thinking. This new way of thinking would not reject the importance of systems, but would redesign systems to put customers (employees and citizens) first. It would create a new leadership system that “rehumanizes” the organization. It would shift power, responsibility and control over modern police procedures and advanced organizational systems from a few to all those affected by the process. The new system would combine the principles of equity (justice and ownership) with principles of efficiency, in order to increase the performance of an organization and its employees to their maximum potential, to better serve its customers and other stakeholders..