According to Sittig & Singh (2010), computer scientists have been limited in their ability to evaluate health information technology (HI) infrastructure due to the lack of models designed for this purpose . They also argue that existing models do not take into account the relationship between people and hardware. In reality, these socio-technical relationships involve much more than people and technology, but also include the following elements: • Hardware such as personal computers, tablets, peripheral devices and networks that interconnect this hardware, • Software • Physical environment • Individuals, groups of people (sales personnel), roles (sales manager), and agencies (Centers for Medicare and Medicaid.• Written and unwritten procedures• Laws and regulations (how procedures are codified by the company)• Data and data structures (what and how data is collected and stored) (“Why a socio-technical,” n.d.) Furthermore, existing models for analyzing HI infrastructure are only applicable to a particular clinical context and do not have the capacity to collect and monitor parameters a...