The mass democratic and participatory project from the “Listening to the City” project is one of the largest large group interventions of its kind with over 5,000 participants. Therefore, extraordinary logistical demands are required (ARL, 2002), a huge pool of personnel to organize the event, and advanced technology to facilitate the process. To organize a successful huge group meeting, a competent design team composed of diverse stakeholders is essential. The logistical demands were truly extraordinary considering managing a system of 5,000 participants, seated at 500 tables (10-12 at each table with a facilitator) all in the same room (ARL, 2002). Organizer America Speaks was enlisted by the Civic Alliance to rebuild downtown New York and sponsored by the Lower Manhattan Development Corporation (LMDC) and the Port Authority of New York and New Jersey. America Speaks, a nonprofit organization known nationally for facilitating large group meetings, sought and received support from several hundred volunteers to work as facilitators, “topic team,” and other support roles in preparation for the meeting of group. Hoping to help the city heal and recover, facilitators came from each of the 50 U.S. states and from as far away as Australia, South Africa, and Afghanistan (Civic Alliance, 2002). According to Waddell, Creed, Cummings & Worely (2014), there are generally three phases to conducting a large group intervention: preparation for the large group intervention, conducting the meeting, and following up on the meeting outcomes. In short, the large group intervention process includes: (1) Preparing for the large group meeting (a) Requesting a compelling theme for the meeting (b) Eligible members to participate (...... half of the document. .... .), 21.Rock, D. (2009). Your brain at work: Strategies for overcoming distractions, regaining focus, and working smarter all day. New York: Harper Business. Rosegrant, S. (2003). Listening to the City: Rebuilding the World Trade Center Site in New York. Case Studies in Public Policy and Management, John F. Kennedy School of Government, Harvard University. Senge, P. (1994). The fifth discipline: the art and practice of the learning organization. New York: Doubleday. The Civic Alliance to Rebuild Central New York. (2002). Report on the work “Listening to the City”, New York. Waddell, D., Creed, A., Cummings, T., & Worley, C. (2014). Organizational and transformation (5th ed.). Australia: Cengage Learning. Weisbord, M. R. & Janoff, S. (1995). Future research: An action guide to finding common ground in organizations and communities. San Francisco, CA: Berret-Koehler.
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