When analyzing Trader Joe's management structure you can observe several essential management skills simply by reading the job description. There are three areas of skills that managers should possess: conceptual skills, people skills and technical skills. The conceptual and analytical skills expected of Trader Joe's managers include the ability to think critically and analytically. All managers must be able to approach a problem after analyzing each of its components. Many times this is called “critical thinking”. This skill proves especially useful when crises and conflicts arise. The people and interpersonal skills possessed by TJ managers include connecting with customers and employees, creating an environment that encourages communication and collaboration, and engaging others with a positive attitude and enthusiasm. Customers consistently rave about the customer service and enthusiasm of Trader Joe's staff, which may be one of the main reasons why many of them are loyal to the TJ's brand. The technical skills required of TJ managers primarily include the ability to interpret management data, prepare presentations (visual and auditory), and apply skills to certain tasks or endeavors. Trader Joe's is definitely a strong organization for managers and